Vray 3.0 free Update?

Hi,
today I saw that there will be a new Version of Vray soon. I also noticed that it’s possible for customers who purchased Vray at the 04. August or later to upgrade for free.
Now I’m a little bit frustrated, because i bought Vray at the 17.07.2013 and so I’m just a few days away from the free update. :frowning:
Are there any possibilities for me to get in touch with the free upgrade too?

Sincerely,
Christian Heynert

It would be best to send an email to our sales guys to sales.software@chaosgroup.com and ask.

Best regards,
Vlado

Thank you very much!
How long does it normally take them to Answer?
I wrote them a week ago and I still received no answer.

Sincerely,
Christian Heynert

Best to resend it again and cc me at vlado@chaosgroup.com and I’ll make sure you get an answer.

Best regards,
Vlado