I’ve contacted support via email per their request with all the requested information as well as the file necessary to generate a new key.
It has been over six days. Can anyone provide some assistance or direction? I am teaching this is class in a few days and still do not have access to the most recent release.
Thanks.
update: Ticket Number: 345-405-887
Dear Kevin,
Please let me apologize for any inconvenience caused! I have just replied to your case with an updated rtu file with V-Ray Next.
Warm regards,
Dilyana