# VRay Clipper big problem in VRay 3.10 **URL:** \ **Category:** Issues\ **Created:** [December 15, 2014, 8:55am UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005 "2014-12-15T08:55:30Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Jiri.Matys](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@Jiri.Matys](https://forums.chaos.com/u/Jiri.Matys)\ **Post date:** [December 15, 2014, 8:55am UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/1 "2014-12-15T08:55:30Z")
Hi, I re-render my scene with new Vray 3 SP1 and bad rendering occured. Look at renders: first: good rendering with vray 3.08 second: bad rendering with vray 3.10 With SP1 its really terrible, please can you solve this, thanks. ![VRay 3.08 good.jpg](https://europe1.discourse-cdn.com/chaosprd/original/3X/a/a/aae45071c3fece499809bb0c5dfcf13f0f20dc01.jpeg) ![VRay 3.10 bad.jpg](https://europe1.discourse-cdn.com/chaosprd/original/3X/4/0/40b615a5e63ed34246caf4b14493bfbdeb09c4d8.jpeg) ---
**Author:** ![yavor.rubenov](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/yavor.rubenov/32/2946_2.png) [@yavor.rubenov](https://forums.chaos.com/u/yavor.rubenov)\ **Post date:** [December 15, 2014, 11:28am UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/2 "2014-12-15T11:28:49Z")
Hello, Could you send us a part of the problem scene so that we find out why is this happening ? Best Regards, Yavor ---
**Author:** ![Jiri.Matys](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@Jiri.Matys](https://forums.chaos.com/u/Jiri.Matys)\ **Post date:** [December 15, 2014, 1:32pm UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/3 "2014-12-15T13:32:42Z")
Scene sent. Thank you. ---
**Author:** ![tashko.zashev](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/tashko.zashev/32/275280_2.png) [@tashko.zashev](https://forums.chaos.com/u/tashko.zashev)\ **Post date:** [December 16, 2014, 3:21pm UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/4 "2014-12-16T15:21:39Z")
> [@On another topic](https://forums.chaos.com/t/46371/4): > > Scene sent. Thank you. Thank you for the scene. We are working on a fix for this. ---
**Author:** ![Jiri.Matys](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@Jiri.Matys](https://forums.chaos.com/u/Jiri.Matys)\ **Post date:** [December 17, 2014, 7:29am UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/5 "2014-12-17T07:29:30Z")
Great! Thanks a lot. ---
**Author:** ![Jiri.Matys](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@Jiri.Matys](https://forums.chaos.com/u/Jiri.Matys)\ **Post date:** [December 19, 2014, 12:35pm UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/6 "2014-12-19T12:35:21Z")
How it looks? Anything new about it? ---
**Author:** ![tashko.zashev](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/tashko.zashev/32/275280_2.png) [@tashko.zashev](https://forums.chaos.com/u/tashko.zashev)\ **Post date:** [December 19, 2014, 1:02pm UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/7 "2014-12-19T13:02:50Z")
Hi, Our developers are now working on this fix and most probably it will be part of the next service pack. ---
**Author:** ![vlado](https://avatars.discourse-cdn.com/v4/letter/v/779978/32.png) [@vlado](https://forums.chaos.com/u/vlado)\ **Post date:** [December 19, 2014, 1:59pm UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/8 "2014-12-19T13:59:15Z")
Actually is should be fixed in the nightly and stable builds already; if you have access to that, can you give it a try and let me know if it works better? If you don’t have access to the stable builds, email [support@chaosgroup.com](mailto:support@chaosgroup.com) to get them. Best regards, Vlado ---
**Author:** ![Jiri.Matys](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@Jiri.Matys](https://forums.chaos.com/u/Jiri.Matys)\ **Post date:** [December 22, 2014, 1:24pm UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/9 "2014-12-22T13:24:24Z")
OK, I will try it and let you know, thanks. ---
**Author:** ![Jiri.Matys](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@Jiri.Matys](https://forums.chaos.com/u/Jiri.Matys)\ **Post date:** [December 22, 2014, 1:39pm UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/10 "2014-12-22T13:39:06Z")
Still same, very bad render ☹ Test 3.10.02 from stable builds. ---
**Author:** ![tashko.zashev](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/tashko.zashev/32/275280_2.png) [@tashko.zashev](https://forums.chaos.com/u/tashko.zashev)\ **Post date:** [December 22, 2014, 2:19pm UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/11 "2014-12-22T14:19:56Z")
> [@Deciduous Trees w Twinkle Lights?](https://forums.chaos.com/t/deciduous-trees-w-twinkle-lights/46435/8): > > Still same, very bad render ☹ > > Test 3.10.02 from stable builds. Thank you very much for the feedback. I will forward this information to our developers. ---
**Author:** ![Jiri.Matys](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@Jiri.Matys](https://forums.chaos.com/u/Jiri.Matys)\ **Post date:** [December 23, 2014, 5:51am UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/12 "2014-12-23T05:51:26Z")
Thank you. Repair it please, in Vray 2.4 works great in every scene and I use it a lot for one customer, thanks again. ---
**Author:** ![tashko.zashev](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/tashko.zashev/32/275280_2.png) [@tashko.zashev](https://forums.chaos.com/u/tashko.zashev)\ **Post date:** [December 23, 2014, 9:56am UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/13 "2014-12-23T09:56:55Z")
Thank you, After more investigation on this issue we found that there is another issue in this setup, which is not related to the V-Ray Clipper. Here is one render result with version 2.4 : We assume that the reason for this render is in the low resolution map used or the non-uniform texture placement (the tiling). So please try to edit the placement of this texture or increase its blurriness. However, the Clipper issue has been solved, but unfortunately the fix has not been added to the latest stable builds for some reason. I will make a note about this and as soon as the fix is part of the stable nightly build, will post an update here. Please excuse us for this mistake. I made a render test to illustrate the results between the latest Official build 3.10.02 and one of our internal builds. Happy Holidays! ![2014-12-23 10_27_22}.jpg](https://europe1.discourse-cdn.com/chaosprd/original/3X/5/0/5041a463b08dfcb9e91a4a10289240b1365fa2f0.jpeg) ![2014-12-23 10_41_35}.jpg](https://europe1.discourse-cdn.com/chaosprd/original/3X/4/1/41447d568ba1654b8f91b1056e42db9ccca705fa.jpeg) ---
**Author:** ![Jiri.Matys](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@Jiri.Matys](https://forums.chaos.com/u/Jiri.Matys)\ **Post date:** [December 23, 2014, 1:39pm UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/14 "2014-12-23T13:39:09Z")
Ok, so if I understand it right, the blank parts next to the reflective material is ok now. But problem in the middle is alright on my render in 2.40 with this setup and texturing. I made a lot of objects and scenes like this for client and everything was ok doesnt matter on texturing or objects. So I think there is some new problem. ---
**Author:** ![svetlozar.draganov](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/svetlozar.draganov/32/53004_2.png) [@svetlozar.draganov](https://forums.chaos.com/u/svetlozar.draganov)\ **Post date:** [December 29, 2014, 8:55am UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/15 "2014-12-29T08:55:25Z")
The artifacts in the middle persists in both versions 2.40.04 and 3.01.02 according to our tests. 2.04.04 3.01.02 These artifacts are caused by the texture used in the diffuse/bump slot of the material of the object. The issue might not be reproducible in 2.40.04 if the texture is not loaded properly which happened a few times here since the name of the texture has the following unrecognizable character “ **á** ”. Did you use the same 3DSMax version when rendering with 2.40.04 and 3.01.02 or not? ![J6lyWv0.jpg](https://europe1.discourse-cdn.com/chaosprd/original/2X/2/2a0125e2ee67c52c3cf7535e023d6c03b0a869a2.jpeg) ![VXehVIM.jpg](https://europe1.discourse-cdn.com/chaosprd/original/3X/3/5/3572ae5b97f6e2ac7b3135a103d3deba3f20d254.jpeg) ---
**Author:** ![Jiri.Matys](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@Jiri.Matys](https://forums.chaos.com/u/Jiri.Matys)\ **Post date:** [December 30, 2014, 11:01am UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/16 "2014-12-30T11:01:57Z")
Sorry, I mean vray 3.0 and Vray 3.1. In Vray 3.0 is all good without any problem. ---
**Author:** ![svetlozar.draganov](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/svetlozar.draganov/32/53004_2.png) [@svetlozar.draganov](https://forums.chaos.com/u/svetlozar.draganov)\ **Post date:** [January 5, 2015, 9:43am UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/17 "2015-01-05T09:43:58Z")
The artifacts appears even with version 3.00.08. Would you please let us know what is the exact V-Ray version used in your environment? Please attach V-Ray log file after the scene has been calculated. ![awXsgIC.jpg](https://europe1.discourse-cdn.com/chaosprd/original/3X/b/4/b4ab698ebfc75872c8a2e286f49336774d472419.jpeg) ---
**Author:** ![Jiri.Matys](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@Jiri.Matys](https://forums.chaos.com/u/Jiri.Matys)\ **Post date:** [January 5, 2015, 1:00pm UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/18 "2015-01-05T13:00:15Z")
I just send a scene and all files on support mail. In 3.10.02 look better, but still big problems on metal reflecting part and around it. In 3.00.08 without any problem. ---
**Author:** ![svetlozar.draganov](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/svetlozar.draganov/32/53004_2.png) [@svetlozar.draganov](https://forums.chaos.com/u/svetlozar.draganov)\ **Post date:** [January 5, 2015, 2:01pm UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/19 "2015-01-05T14:01:28Z")
We’ve just tested the last scene you sent us with the latest Stable Nightly Build from 20141230. The artifacts from the Clipper are now solved, please check the image bellow. The image bellow is calculated with the latest official build 3.10.02 which still holds the issue. Please download the latest Stable Nightly build and run another test in your environment. Let us know if the issue is still there and post a few screen-shots of the final result. ![1VqjAlY.jpg](https://europe1.discourse-cdn.com/chaosprd/original/3X/e/8/e8109587cdc1921d573b6f91868d8662660c9f3b.jpeg) ![FA6OeFN.jpg](https://europe1.discourse-cdn.com/chaosprd/original/3X/c/d/cd3cc7494cf0fb0a219472229150600d85d7485d.jpeg) ---
**Author:** ![Jiri.Matys](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@Jiri.Matys](https://forums.chaos.com/u/Jiri.Matys)\ **Post date:** [January 5, 2015, 7:20pm UTC](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005/20 "2015-01-05T19:20:10Z")
Great, working now. Thanks for help and support. ![test.jpg](https://europe1.discourse-cdn.com/chaosprd/original/3X/5/d/5d9efda0bdbb1e0176f91f9e9ae8c996c6af5707.jpeg) [Next page](https://forums.chaos.com/t/vray-clipper-big-problem-in-vray-3-10/52005.md?page=2)