Hi,
I recently purchased a vray educational license for rhino 6 and 3dsmax 2021. I’m having an issue applying textures to my model in Rhino. The texture does not show in any of the viewports when applying them. A few of them work, but when rendering, the object I textured is black. Would anyone know how to fix this?
Hi @tim_choi ,
The message you are receiving indicates that the project was originally created with an older V-Ray version and now that you’ve opened it with a more recent version, all V-Ray components will be upgraded as well. If you open it with an older V-Ray version once you’ve saved the project, some things might not be working properly.
That being said, I am not sure I understood you when you mentioned that ‘The texture does not show in any of the viewports when applying them’, is there a way to demonstrate the issue via, for example, screenshots/recordings?
Once you’ve upgraded, it is generally advisable to open an empty Rhino project, load V-Ray as a renderer, close it and then start opening your existing projects.
I do have a question then, would i have to uninstall vray and reinstall it again? or would i have to uninstall rhino and vray?
I don’t think a reinstall is necessary - the message you’re seeing at the beginning will only show once for each existing project that you open with the updated V-Ray version.
Other than that, can you check if the same happens with the materials from the V-Ray Material Library, or it only happens when you are using custom bitmaps? If it’s the latter, you are probably encountering the issue described in this thread - disabling/enabling the bitmap slot should help in showing the textures properly, and this is to be fixed in a future update.
If that’s not the case, would it be possible to get in touch via our contact form, so we can schedule a remote session to troubleshoot on the spot - it might be easier in this situation. Just make sure to mention this thread (or my name) in the form subject once you submit.
Hi nikoleta,
I actually got it fixed yesterday. It was due to my firewall settings, I think it was blocking v-ray chaos group for some odd reason, but as soon as I approved it, everything worked.
but thank you for your help! 