# vray freezing during interactive rendering **URL:** \ **Category:** Issues\ **Created:** [June 7, 2020, 8:45pm UTC](https://forums.chaos.com/t/vray-freezing-during-interactive-rendering/98949 "2020-06-07T20:45:24Z")\ **Posts on this page:** 2\ **Page:** 2
**Author:** ![summerson1990](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/summerson1990/32/43045_2.png) [@summerson1990](https://forums.chaos.com/u/summerson1990)\ **Post date:** [June 18, 2020, 10:45pm UTC](https://forums.chaos.com/t/vray-freezing-during-interactive-rendering/98949/21 "2020-06-18T22:45:05Z")
**[@Zahari.Ivanov](https://forums.chaosgroup.com/member/264046-zahari-ivanov)** So what’s the conclusion? I’m still getting this bug and you don’t reply. ---
**Author:** ![summerson1990](https://dub1.discourse-cdn.com/chaosprd/user_avatar/forums.chaos.com/summerson1990/32/43045_2.png) [@summerson1990](https://forums.chaos.com/u/summerson1990)\ **Post date:** [June 19, 2020, 6:18am UTC](https://forums.chaos.com/t/vray-freezing-during-interactive-rendering/98949/22 "2020-06-19T06:18:31Z")
```auto {"component":"bundle_manager","message":"Updati ng bundles file","severity":"info","time":"2020-06-13T03:56:05.778104+03:00"} {"component":"bundle_manager","message":"Updati ng bundles file","severity":"info","time":"2020-06-13T07:45:34.9526681+03:00"} {"component":"app","error":"failed getting session secret: Get https://ols.chaosgroup.com/auth/token: dial tcp: lookup ols.chaosgroup.com: no such host","message":"Unable to refresh session secret","severity":"warning","time":"2020-06-13T12:28:33.6092468+03:00"} {"component":"auto_borrow_cache","error":"error downloading license cache bundle: Get https://ols.chaosgroup.com/api/v1/offline/backup: dial tcp: lookup ols.chaosgroup.com: no such host","message":"Cannot refresh license cache bundle","severity":"info","time":"2020-06-13T12:28:33.617225+03:00"} {"component":"bundle_manager","message":"Updati ng bundles file","severity":"info","time":"2020-06-13T12:28:34.0596305+03:00"} {"component":"auto_borrow_cache","message":"Loa ded license cache VM bytecode OK, checked correctness OK, cache is operational","severity":"info","time":"2020-06-13T12:31:08.532721+03:00"} {"component":"bundle_manager","message":"Updati ng bundles file","severity":"info","time":"2020-06-13T12:56:05.7788075+03:00"} {"component":"bundle_manager","message":"Updati ng bundles file","severity":"info","time":"2020-06-13T13:56:05.7782248+03:00"} {"component":"bundle_manager","message":"Updati ng bundles file","severity":"info","time":"2020-06-13T14:56:05.7794728+03:00"} {"component":"bundle_manager","message":"Updati ng bundles file","severity":"info","time":"2020-06-13T17:17:12.9226132+03:00"} {"component":"app","error":"failed getting session secret: Get https://ols.chaosgroup.com/auth/token: dial tcp: lookup ols.chaosgroup.com: no such host","message":"Unable to refresh session secret","severity":"warning","time":"2020-06-13T17:17:12.9734765+03:00"} {"component":"bundle_manager","error":"Get https://ols.chaosgroup.com/api/v1/productsData/ec9c4f57edc00aafff4ffbf840989a6292ba9824: dial tcp: lookup ols.chaosgroup.com: no such host","message":"Unable to fetch new bundles file","severity":"error","time":"2020-06-13T17:17:13.0053928+03:00"} {"component":"bundle_manager","message":"Updati ng bundles file","severity":"info","time":"2020-06-13T17:56:05.7797615+03:00"} {"component":"bundle_manager","message":"Updati ng bundles file","severity":"info","time":"2020-06-13T18:56:05.7794793+03:00"} {"component":"bundle_manager","message":"Updati ng bundles file","severity":"info","time":"2020-06-13T19:56:05.7784703+03:00"} {"component":"bundle_manager","message":"Updati ng bundles file","severity":"info","time":"2020-06-13T20:56:05.7803139+03:00"} {"component":"bundle_manager","message":"Updati ng bundles file","severity":"info","time":"2020-06-13T21:56:05.7782544+03:00"} {"component":"bundle_manager","message":"Updati ng bundles file","severity":"info","time":"2020-06-13T22:56:05.7781878+03:00"} {"component":"auto_borrow_cache","message":"Loa ded license cache VM bytecode OK, checked correctness OK, cache is operational","severity":"info","time":"2020-06-13T23:36:06.8217703+03:00"} {"component":"bundle_manager","message":"Updati ng bundles file","severity":"info","time":"2020-06-13T23:56:05.7785588+03:00"} {"component":"bundle_manager","message":"Updati ng bundles file","severity":"info","time":"2020-06-14T00:56:05.7786387+03:00"} {"component":"app","message":"Shutting down...","severity":"info","time":"2020-06-14T01:08:57.5519687+03:00"} {"component":"app","message":"Shutting down HTTP listener","severity":"info","time":"2020-06-14T01:08:57.5519687+03:00"} {"component":"app","message":"Shutting down HTTP listener done","severity":"info","time":"2020-06-14T01:08:57.6736435+03:00"} {"component":"app","message":"Shutting down dongle subsystem","severity":"info","time":"2020-06-14T01:08:57.680625+03:00"} {"component":"dongle_manager","message":"Disabl ing dongle subsystem...","severity":"info","time":"2020-06-14T01:08:57.680625+03:00"} {"component":"dongle_manager","message":"Disabl ed dongle subsystem","severity":"info","time":"2020-06-14T01:08:57.7005716+03:00","took":0.0179515} {"component":"app","message":"Shutting down dongle subsystem done","severity":"info","time":"2020-06-14T01:08:57.7274988+03:00"} {"component":"app","message":"Shutting down online subsystem","severity":"info","time":"2020-06-14T01:08:57.7274988+03:00"} {"component":"app","message":"Shutting down online subsystem done","severity":"info","time":"2020-06-14T01:08:57.7294937+03:00"} {"component":"app","config":{"host":"0.0.0.0","por t":30304,"data":{"directory":"C:\\Program Files\\Common Files\\ChaosGroup"},"dongle":{},"backend":{"portal ":"https://ols.chaosgroup.com"},"proxy":{"type":"auto"},"diag nostics":{"file":"C:\\Program Files\\Common Files\\ChaosGroup\\logs\\user.log","level":"info", "size":0},"monitoring":{"traceProbability":0.01,"s tackdriver":{}},"integrator":{},"file":"C:\\Progra m Files\\Common Files\\ChaosGroup\\config.yml"},"message":"Startin g Chaos License Server","os":"Windows","severity":"info","time":"2 020-06-14T01:11:27.9971686+03:00","version":"5.5.0"} {"component":"app","message":"Storing local activation in C:\\Program Files\\Common Files\\ChaosGroup\\ssl","severity":"info","time":" 2020-06-14T01:11:28.084935+03:00"} {"component":"app","message":"Current activaton is fresh, postponing reactivation","severity":"info","time":"2020-06-14T01:11:28.4529519+03:00"} {"component":"bundle_manager","message":"Initializ ed bundles cache to C:\\Program Files\\Common Files\\ChaosGroup\\bundles.json","severity":"info" ,"time":"2020-06-14T01:11:28.4729002+03:00"} {"component":"bundle_manager","message":"Updati ng bundles file","severity":"info","time":"2020-06-14T01:11:28.4738958+03:00"} {"component":"app","message":"Starting HTTP listener on 0.0.0.0:30304","severity":"info","time":"2020-06-14T01:11:29.024423+03:00"} {"component":"auto_borrow_cache","message":"Initia lizing license cache VM","severity":"info","time":"2020-06-14T01:11:29.6836553+03:00"} {"component":"auto_borrow_cache","message":"Loa ded license cache VM bytecode OK, checked correctness OK, cache is operational","severity":"info","time":"2020-06-14T01:11:29.6876488+03:00"} ``` **[@Zahari.Ivanov](https://forums.chaosgroup.com/member/264046-zahari-ivanov)** There are some errors appears in log files from here _ **C:\Program Files\Common Files\ChaosGroup\logs** _. Maybe this somehow could be the reason? [Previous page](https://forums.chaos.com/t/vray-freezing-during-interactive-rendering/98949.md?page=1)