vrlservice.exe: Start error

V-Ray for 3ds Max V-Ray for 3ds Max :: General
1

When I trying to run Launch V-Ray licence server on max2012-64bit vray 2,0 the error message appears:
WibuKey API error 38 is occured,

I used max2011-64bit with vray 1,5SP5 without any problems.

Any solutions?

2

Did you install the dongle drivers?

Best regards,
Vlado

3

hmm I installed the Wibu key drivers in the vray instalation…

4

I see; I forwarded this to our support guys - they know more about this stuff.

Best regards,
Vlado

5

Please uninstall the WIBU-KEY drivers. Proceed with fresh new installation of the latest version of the drivers available to download at
http://wibu.com/download\_user.php

Make sure that the dongle was properly detected and the drivers were properly installed. Check in the Device Manager, on the right of the window; open the Universal Serial Bus controllers and see whether there is any question mark (in yellow) on the WIBU-BOX/RU staff.

If the problem persists thereafter, please e-mail us at support@chaosgroup.com

Best regards,
Zornitsa(Zori) Simeonova
Technical Support Representative
Technical Support
tel: +359 2 422 422 1
tel: +359 2 489 44 86
fax: +1 818 4751567

6

Mail sendt to support :frowning:

7

Same problem once again… :frowning: This time it first had an error 38, and now it is error 17.
I can’t find any information on the net about that error… Stupid dongle…

Someone who knows something about that error 17 ?