Hey @houseofmanuela , this may be caused by a known problem I’m afraid; to make very sure though, could you please send us the link to the Web Standalone? 
If it’s confidential, you can also send me the link via PM. Thank you very much in advance.
Also, if it’s due to the known issue, which is very likely the case, then reducing the geometry (less linked objects and so on) in the project of yours should help, just so you know in advance. Again, we’re very aware of this behavior and currently busy resolving it.
Thanks for getting back to me so quickly Demian.
I don’t think it has to do with file size as I have successfully uploaded a previous test model which was 799 MB.
This model with the linked objects is only 237 MB.
I do hope you can resolve this issue, as the proxy option in Enscape is a wonderful way for me to include the highly detailed plant models I need for my work.
I really can’t do an effective job if I have to reduce the geometry!
The project is still in draft mode. Here is the link : https://api2.enscape3d.com/v1/view/03ced0fe-17ce-4c68-b98f-892369dcf2f5
Cheers,
@houseofmanuela thank you for the link.
The success highly depends on the art of geometry, how it is being uploaded to the GPU, etc., not on the file size only. High data size is a good sign that it will very probably not fit into memory, but it’s only a sign and not guaranty. It may work if you are lucky enough In your case it’s 297 MB (browser downloads compressed file), which is… well, may not work.
Next release will prevent a lot of such crashes and will stop loading the scene if it will not fit, showing a warning message about missing geometry. And we will do our best to improve model loading pipeline to reduce the number of such cases.
By the way, your project makes my PC crash completely when I open it in Firefox. It does start in Chrome but works very laggy. We will check that.
nice vegetation , can u tell something about it ?
Hello,
Any progress on this issue ?
We have a very big building (the Grand Palais, in Paris) that has the same behaviour when trying to open in Chorme.
PS. The .exe standalone works correctly, and weighs just under 1Gb.
https://api2.enscape3d.com/v1/view/b8d2d8b0-4723-4446-88ba-ef55660b2669
