Why I cannot License my enscape

Yesterday, I paid and install enscape. I followed the instruction of the install guide. However, I reinstalled more than 10 times and still cannot license it. Moreover, I sent my request to support but no response. I feel angry. Anyone can help me.

Hi @Enoch_SIu welcome to our Forum and I am sorry to hear about that. You can be assured that our licensing team has also received your report submitted yesterday and you will be contacted back soon via the created case itself (via e-mail) in order to troubleshoot and resolve this issue.