Wifi Drops When Running Enscape

Hi all,

Just wondering if anyone had experienced this issue before.

When running Enscape on one of my machines in the office it drops the Wifi connection. It only seems to happen on the one machine which is a much higher spec than the other.

It will pick up the connection now and then but for the majority of the time it completely drops my internet connection, which can get very frustrating. This is using Enscape in Sketchup.

The PC is an MSI GS66 Stealth with an Intel CORE i9 10th gen CPU, 32GB Ram, and a GEFORCE RTX.

Many Thanks

I also wondered that as it also is the case with my setup… strange… anxious to know what it could be.

Thanks a lot for your report - I cannot recall hearing about this exact behavior, so would you be so kind as to also send in a feedback report with logs? The corresponding information may very well allow us to see what’s going on here exactly.

Kindly let me know once it has been submitted ideally as well.

Thank you for your quick reply.

I have just sent the feedback log.

Cheers

Unfortunately the log files themselves don’t provide any further details in this regard - Does this just solely occur when using Enscape, or maybe even any other “performance intensive” software application similar?

If this only seems to persist with Enscape really, we’ll have to investigate further so kindly let me know. Thank you again in advance for testing this.

Apologies, I have been on annual leave.

It seems to do it with just Enscape running and no other programs open. It will seem to connect back to the wifi periodically but normally only for a couple of seconds then loses it again.

Thanks