System: MacOS Monterey Version 12.5.1
MacBook Pro 14" 2021
Chip Apple M1 Max
Program:
Sketchup 2023
Chaos V-Ray Solo
Credits: 100
I've been rendering on my computer for less than a year and I'm now trying to use the Chaos Cloud rendering to speed up this process.
I'm having issues as nothing seems to happen when I click the Cloud rendering button in V-ray within Sketchup. Currently all that occurs is that when this is clicked, Sketchup tells me the model has been exported (bottom left corner of the window) a tab opens on my Browser showing an address of Localhost:XXXXX. This window has a progress bar that doesn't move, which if left then asks for me to login again for inactivity and issues this info open login_exit.html: file does not exist.
Logging in to Chaos Cloud shows the created project folder I made when logging in, but nothing regarding an exported vrayscene, scene analysis or a render.
I've followed the tutorials on the website, installed the Client App, created a project on my account and purchased 100 credits (apparently my free 20 credits have expired?).
I've read the submitting a render support page, but I don't understand what's not fitting together to allow the scene to be analysed and sent to the cloud, the webpages make it seem as all I have to do its download the Client App, sign in to the cloud, press submit and it works. My experience is anything but.
Can someone please support me?
MacBook Pro 14" 2021
Chip Apple M1 Max
Program:
Sketchup 2023
Chaos V-Ray Solo
Credits: 100
I've been rendering on my computer for less than a year and I'm now trying to use the Chaos Cloud rendering to speed up this process.
I'm having issues as nothing seems to happen when I click the Cloud rendering button in V-ray within Sketchup. Currently all that occurs is that when this is clicked, Sketchup tells me the model has been exported (bottom left corner of the window) a tab opens on my Browser showing an address of Localhost:XXXXX. This window has a progress bar that doesn't move, which if left then asks for me to login again for inactivity and issues this info open login_exit.html: file does not exist.
Logging in to Chaos Cloud shows the created project folder I made when logging in, but nothing regarding an exported vrayscene, scene analysis or a render.
I've followed the tutorials on the website, installed the Client App, created a project on my account and purchased 100 credits (apparently my free 20 credits have expired?).
I've read the submitting a render support page, but I don't understand what's not fitting together to allow the scene to be analysed and sent to the cloud, the webpages make it seem as all I have to do its download the Client App, sign in to the cloud, press submit and it works. My experience is anything but.
Can someone please support me?
Comment