Credits Purchased Not In Account

[Drewfus69]

Purchased credits 2 days ago and still not appearing in my account. Need to have renders done urgently so rendering on my machine…… time consuming

[ivaylocg]

Hello, if you haven't already please open a support request for this - https://support.chaos.com/hc/en-us/requests/new , someone from our team will check the order.

[Maitken]

Same issue did you find a resolution???