Installation fail on remote profile

[simon_schmidig]

The installation of the cloud app client fail on a Windows 10 remote profile environment. We think, there is no double backslash on the beginning of the installation path.

[vladie]

Hi simon_schmidig,

Thank you for the report. We've logged it for fixing and will follow up with you soon.

Best regards,
Vladie

[ivaylocg]

The installer is copying the required files to the %APPDATA% folder and it does not currently support UNC paths, as in your case. The only workaround for the moment is to manually distribute the following two files - the executable ccloud.exe (located in %APPDATA%\Cloud\Client\) and a vcloud.json file which points to it (located in %APPDATA%\vcloud\client\).

An example vcloud.json looks like this:

{
"executable": "C:\\Users\\Ivaylo\\AppData\\Roaming\\Chaos Group\\Cloud\\Client\\ccloud.exe",
"webProxy": "",
"webProxyUser": "",
"webProxyPass": ""
}

You have to redact the executable path to wherever it will be located on your system.

You can get these files by installing the Cloud Client app on a non-remote profile or we can send them to you directly, if you prefer.