Vraylight Material Rendering Blue

[Figura-CGI]

Hi

I have a scene that renders ok on my machine but when I send it to the Cloud it renders the V-Raylight material Blue. The material is applied to a sphere and is used as a reflection map. I have attached a render to show what I mean.
can anyone suggest a reason for this?

Thank you.

[nikoleta.garkova]

Hi Figura-CGI,

It might be due to some missing maps; is it possible to share the Job ID or alternatively forward us the project in question so we can test it out. You can send it via our contact form, just make sure to mention this thread in the email along with information about the exact version of V-Ray and the host platform. Much appreciated!

[Figura-CGI]

Hi Nikoleta,

Here is the job number. GWK1IKOMBJjmA2Ja. I also get the same result when I do a preview render in the Submit to Cloud rendering dialogue.

Thanks

Dave

[nikoleta.garkova]

Thanks Figura-CGI,

Looks like there might be something with the exporter or something unsupported, is it possible to forward the scene (or a stripped-down version of it with the issue reproducible) so we can test it out? You can send the files via our contact form, just make sure to mention this thread (or my name) in the email - much appreciated!

[Figura-CGI]

I have sent the file in via the contact form. thank you.