Refraction Problem with cloudrendering

[MED-Chris]

Hi,

i spend now already two day´s in solfing this problem, but I can not find any solution...

I have a light error because of the refraction glass.
You can see on picture attached.

I play around with all rendersettings I found till now.
I remove all materials just refraction glass wihtout reflection
I remove all other light - just this lights in the scene.

I had also problems in the past with this refraction story - you see in this light sauna next to the stove is also any problem

If i turn off the glass everything works fine.

If I render it no my machine everything work fine, if I render it on the cloud I have problems.

I look forward to your indeas to help.

thank you very much!

[MED-Chris]

I found the problem now for the dark image - it was the default seting for max ray intensitiy. I dont know why it comes to such crazy result in cloud rendering. But if I increase the value the error was gone. If I degrese the value the error comes back

[vladie]

Hi MED-Chris ,

Thanks for the follow-up. If you'd like for us to review the problem as well, can you please share the original scene from your 3D host app so we can reproduce the problem locally?

Thank you,
Vladie

[MED-Chris]

Hi Vladie,

for me this problem is solved - but if it help you to understand what happended I can upload for sure.

But for me most important would be a help with this problem:
Cloud denoiser no effect - Chaos Forums

Thank you very much!!
Christoph