The worker machine has gone offline: unknown. Please resubmit your job to render it again.

[tamar_blanco]

I have been receiving this error a lot lately from multiple scenes. It's not clear in the log why it is happening.

[doychin_atanasov]

Hello,Tamar! Unfortunately the problem means that the machine which was rendering a job has crashed in an opportune moment. I know of two family of reasons for this:

* Rendering the job was taking way too much RAM and at some point this exhausted the available on the machine. If you believe this might be the problem the remedy for it would be to optimize the scene so that it does not take up as much memory somehow. Have you tried rendering locally? What is the resolution of the scene?

* There might be a software bug which causes the machine to crash on its own for some other reason. Could you give me an example job name or a job ID so that I could take a look? You can send them in a DM if you don't want them know here in the forum. This is where one could get a job ID: