Credit purchase is broken

[stezza]

Hi guys
Just tried to purchase 500 credits but the shopping cart just doesnt go anywhere.
I know there has been issues over the weekend but not working here.

Is there a current status on purchase ability?
quite urgent..
Thanks

[vladie]

Hi stezza,

Apologies for the problems with purchasing credits! You are correct that we still experience issues with the new systems. We are working on fixing the problems.

Can you please submit a Support ticket for your purchase to check it and verify that everything is fine with it?

Thanks,
Vladie

[stezza]

I think our basket now has x6 500 bundles, we only want x1.
Ticket sent.
Thanks

[josh_rosenquist]

Same issue here. Credit purchases still not working.

[vladie]

Sorry for the troubles, josh_rosenquist! Can you please submit a Support ticket and we'll make sure your purchase goes through successfully?