Choas Cosmos Assets

[matthew_taylor]

When submitting a job, I am getting error messages to say:

failed to process file \studiosupportvm\Homefolders\xx\Documents\Chaos\Co smos_Library\Packages\3D_Models\People\1207_Charle s_002_Standing_664cd887\664cd887_3dh_1207_charles_ 002_standing.vrmesh: GetFileInformationByHandleEx \studiosupportvm\Homefolders\xx\Documents\Chaos\Co smos_Library\Packages\3D_Models\People\1207_Charle s_002_Standing_664cd887\664cd887_3dh_1207_charles_ 002_standing.vrmesh: Incorrect function

[vladie]

Hi matthew_taylor,

Can you please try to open the specified folder and file from the error message, and let me know whether you manage to open it? Do you have permissions? And is the asset in the specified folder?

Thanks,
Vladie

[vladie]

Hi matthew_taylor,

Just to follow up here with a possible solution for this issue. A colleague of mine pointed out that there's a similar issue discussed and solved in the Microsoft Q&A website. Please review the thread to see whether it will help you resolve the issue. It sounds similar: https://learn.microsoft.com/en-us/an...g-to-save-file

Please let me know whether this helps.

Thanks,
Vladie