Vray 6 export to Chaos Cloud from C4D Takes Too Long

[pali_rao]

Hi

Im using VRay 6 update 1.1 (v6.10.01) from Jun 27 2023 with C4D 2023.2.1 and when Im trying to Submit to Chaos Cloud, I click Export and Submit, and the Cloud Export Progress remains at 0% for literally 5 minutes.

It's totally unusable - please could you give me a workaround?

Many thanks
Pali

[viktor_angelov]

Hello pali_rao

Please, send us your scene so we can investigate further. You can do that here or by Submitting a Request to our System
Please, make sure to have included every assets, texture or HDRI that is included.

[pali_rao]

Not sure what is is, but copying the bit into another scene seems to work...

[viktor_angelov]

Thank you for letting us know, pali_rao

Please, let us know if further assistance is needed.