Chaos cloud rendering over exposed images/animation

[vprul]

Hello,
I'm trying Chaos Cloud to render some video walkthroughs from 3ds Max. I first did a test on my computer and it looks ok, but the results I am getting from Chaos Cloud are over exposed, both JPG and EXR files.
How can I solve this situation? I cannot waste credits every time I want to check if the exposure translates right from 3DS MAX to Chaos Cloud!

Here I'm attaching frame 00 from the direct render from Vray for 3ds Max and from the Chaos Cloud render:

[vladimir_krastev]

Hi, thanks for posting. Please open a ticket to support and include a link to this thread as well as your job ID in the description.

[vprul]

Just opened the ticked as requested. Thank you vladimir_krastev