Oops... Something went wrong (Payment Not Working)

[Patrick_Coan]

Hi Team,

Can you confirm payment processing issues (North America)?

I'm trying to purchase credits and when selecting any amount, the error message immediately appears. Using Chrome. Will try Firefox, but I assume that is not the issue.

Thanks

Update: Firefox successfully processed the payment. Although, sometimes when this happens, no browser is capable of processing the payment. This has been a major production issue in the past.

[ivaylocg]

Most likely there was a temporary issue related to payments, which was resolved at some point. I will reach out to our team for more information. We are aware there have been several such incidents lately, and we are actively working to minimize their occurrence. We apologize for the inconvenience this is causing.