Project download not working

[damon_drescher]

When I try to download a completed project, not individual job. The download never happens. Terminal comes up and shows a % sign and it doesn't progress. Have newest version of chaos cloud and new vray update. Was working before update. Any help?

[vasil_garbev]

Hey damon_drescher! Please post this under this Forum Thread so that the relevant people can assist you! https://forums.chaos.com/forum/chaos...s-cloud-issues

Best Regards

[tsvetomira.girginova]

Dear damon_drescher, hello.

Don't worry, I will now move this forum thread to the right section.

I found your account, but please define which one is the problematic job - share with us the jobID (seen in the browser address bar after opening the job in Chaos Cloud portal).
In addition, please take a look at the different options to download the render result from Chaos Cloud (to Google Drive, One Drive, via Command line...), explained here: https://docs.chaos.com/display/VCLOUD/Save+and+Download+Options

Best regards,
TS