Transparent Glass Pool issues on Sketchup + Vray 7

[valentina_esposito]

Hi everyone, I'm trying to render a transparent pool on a terrace. In tried both CPU and GPU (NVIDIA GeForce RTX 4070 Ti) engines but there's something wrong. I attach the 2 render (CPU and GPU) and settings. I use Sketchup 2022 + Vray 7. Thanks for the help!

[diana.milenova]

Hello, valentina_esposito,

Can you please open a Support ticket (request type: Product usage questions or issues) from here: https://support.chaos.com/hc/en-us/requests/new

In the ticket please be sure to share a link to this forum thread
Please also use the Pack Project tool to save the project file (Extensions > V-Ray > Pack Project), and share it in the ticket for further investigation.

[valentina_esposito]

Thank you for your response. I solved the problem by separating the water volume from the glass. I apologize, it was a simple issue! Thanks again.