Chaos Cloud Renderings Issue vs Rendering result in PC

[makerspalm_software]

Hi Team,

I am reaching out to address two issue I am recently facing (maybe after the update)

1. Renderings a scene on the cloud gives incorrect tone mapping result. The downloaded images are correct but the .exr files always comes with incorrect tone mapping.

2. Bump effect on PC is very minimal as I needed but when I uploaded the scene on cloud, but seems too high like 20 times increased.

Need to resolve these issue, as my work is totally depends on the cloud renderings.

[makerspalm_software]

Bump effect issue.

[makerspalm_software]

Tone mapping issue: Jpg from cloud vs. .exr from cloud.

[hermit.crab]

Could you open a support ticket in which you include the above-mentioned info, the job ID (check the attached image), and the scene you uploaded?