What happened?

[voltron7]

Been using the cloud quite successfully for the past week on this particular scene.

It renders locally just fine, but obviously a great deal more slowly.

Today, the same scene will not render on the cloud, and simply failed all day. Deadline missed, what broke?
So far zero response from tech support

[vladie]

Hi,

Can you please send me the support thread number to check with the support team the status of the issue?

Thanks,
Vladie

[voltron7]

Hello Vladie,

Support has responded today. I am archiving a scene for the ftp...
Here is the ticket number if you still want it: 349-545-8361

Thank you!
voltron

[vladie]

Thanks. I'll follow it.

Bests,
Vladie