Vray is not behaving as it should

[martin_mittelmann]

Hi I have installed new version 2.1 and vray stopped to work properly. Even cpu mode and gpu are misbehaving. I updated nvidia to recommended driver .Sometimes is not rendering anything , sometimes view is stucked to top view only , and sometimes is not rendering geometry correctly as you can see on the pictures. If i use any camera , render is just black . only warning i am getting is

KD tree light cache not supported on GPU, switching to hash map light cache. other than that i have no clue what is causing this issue because vray 6 1.2 is working . What could be wrong ? thank you i am on ryzen 7850x with 128 gb ram , and geeforce 4090

[martin_mittelmann]

today after reinstalling nvidia driver to the newest one , cpu version started to work but gpu still getting gray image from the camera view or if i look in perspective mode , ipr mode is locked to top view only , frustrating

[Muhammed_Hamed]

Hi martin_mittelmann

Is this a new workstation?
Did V-Ray and V-Ray GPU work fine in the past on this machine?
When you reinstall your drivers, do you check Clean Install option and restart your machine after?

It could be helpful to try with our benchmark tool, post the scores you get here

Best,
Muhammed

[martin_mittelmann]

yes all is working in the version update 1.2 on this machine ... yes did clean install of the driver and restart , benchmark is good , its 4090 graphic, only issue is with 2.1 update , its nothing with the scenes , they work ok now on the other mashine ,

[Muhammed_Hamed]

We need to take a look at your setup with remote control, is that ok?
If yes, I will have one of my colleagues reach out to you with information

Best,
Muhammed

[martin_mittelmann]

yes thats ok, hope ou can sort it out , when ??
thank you

[martin_mittelmann]

Sorry to say but it seems that your support is not working very well

[Muhammed_Hamed]

Sorry about the delay, I sent you an Email.

Best,
Muhammed