3D Cafe Store BEWARE!!!!

[KVMaster]

I order an XFrog library off 3D Cafe Store (they are a US reseller) at the end of September. Paid for 2nd air shipping and as of Oct. 16 never recieved anything but have been BILLED FOR IT!!!

Called their contact number 4 times and sent 4 emails and never got any response!!!

SO BUYER BEWARE! DON'T ORDER FROM 3D CAFE STORE!!!!!!!!

[Da_elf]

i purchased my xfrog library directly off the main site. didnt take too long to get the package

[Frances]

Re: 3D Cafe Store BEWARE!!!!

I order an XFrog library off 3D Cafe Store (they are a US reseller) at the end of September. Paid for 2nd air shipping and as of Oct. 16 never recieved anything but have been BILLED FOR IT!!!

Called their contact number 4 times and sent 4 emails and never got any response!!!

SO BUYER BEWARE! DON'T ORDER FROM 3D CAFE STORE!!!!!!!!

Contact your credit card company for a charge-back as soon as possible.

[Syclone1]

Yes Frances is rite, call your credit card Co and have them nuke it asap!

I had a similar experience with a magazine subscription and after 3 months of no replies or the magazine I called the CC company and they refunded me and went after the subscription co...

-dave

[KVMaster]

Yep, got the boss on that since it is his card

Just amazed cause I thought 3D Cafe was a reputable place.

Anyone that has bought an Xfrog library, do they have to mail the library on CD or DVD to you or can you download them?? Have a rush job I trying to get them in

Thanx all

[Da_elf]

they mailed the dvd's to me but maybe you can get them to fed-x them speedy delivery

[CCS]

On that topic, make sure ya'll are using *credit cards* and not *debit cards*. While they look and smell the same in your wallet, and work the same when placing an order, you'll quickly find out the differences if you have a dispute. You have none of the protections that a CC offers.