An interesting theme emerged from the "Client Demands" thread - that clients often have no idea what is involved in our line of work, and thus have no basis for their assumptions other than what you tell them. I thought it might be a good idea to note down some of the questions and answers that they can understand!
Q: I need an 10x3m image at 300dpi.
A: Generally nothing over A3 is produced at 300dpi. What you're after will probably be printed at no more than 100dpi. We can certainly render that for you at 300dpi, but the cost will be a lot higher and it may be worth finding out from your printers exactly what resolution they'll be printing at so we can produce what you need.
Q: I love the animation! Can we get some of the frames as stills for A3 renders? Wait, what? They're an additional cost?
A: When we make an animation we make it at a size suitable for TV/DVD. The size needed for an A4 or A3 print is anywhere from 4 to 8 times that size. We also like to add some more detail and finishing touches to stills so there is definately extra time involved.
Q: Can you guys make HD animation? Why does it cost more?
A: Yes! We've made a few before. The difference between normal TV and HD resolution is about a 4-8 times size difference, and because of that we need to pay more attention to detail because you might see things that you wouldn't see at standard TV resolution.
Q: We've made this great Revit/Sketchup model - can you make it look good?
A: We generally use supplied models as reference rather than the actual model. Making a 3d model for marketing vs. one that has been created for development is a different process and the end result may look similar, but important things have been done during that process to make it look good. It's great that you have the model though, it's good to have it to look at with the elevations.
Q: Well that's it for the changes. Can I have the high-res render this afternoon? Why not?
A: As soon as these changes are done, it's about a 24 hour process to get you the high-res render. So we'll be able to provide this to you either by close of business tomorrow or the next morning. The high-res render is about 16 times the size of the WIP renders we've been sending you which is why it takes a bit longer.
Here's a rare one:
Q: Why will it take this long? I've been using Sketchup for 5 years and it's pretty quick.
Q: My son has 3d Studio Max and he says he can make a house in a day.
Q: So do you just extrude the plans or what?
A: In order to make the final image look as good as it can, we usually model the building from scratch, paying attention to details such as not having things go through each other - which is fine in the concept stage but not for high-quality stuff. The difference between a simple Sketchup model and the finished product we make here, is like the difference between a sketch of a building and the working drawings. We need to ensure finishes are correct and so on.
Q: I need an 10x3m image at 300dpi.
A: Generally nothing over A3 is produced at 300dpi. What you're after will probably be printed at no more than 100dpi. We can certainly render that for you at 300dpi, but the cost will be a lot higher and it may be worth finding out from your printers exactly what resolution they'll be printing at so we can produce what you need.
Q: I love the animation! Can we get some of the frames as stills for A3 renders? Wait, what? They're an additional cost?
A: When we make an animation we make it at a size suitable for TV/DVD. The size needed for an A4 or A3 print is anywhere from 4 to 8 times that size. We also like to add some more detail and finishing touches to stills so there is definately extra time involved.
Q: Can you guys make HD animation? Why does it cost more?
A: Yes! We've made a few before. The difference between normal TV and HD resolution is about a 4-8 times size difference, and because of that we need to pay more attention to detail because you might see things that you wouldn't see at standard TV resolution.
Q: We've made this great Revit/Sketchup model - can you make it look good?
A: We generally use supplied models as reference rather than the actual model. Making a 3d model for marketing vs. one that has been created for development is a different process and the end result may look similar, but important things have been done during that process to make it look good. It's great that you have the model though, it's good to have it to look at with the elevations.
Q: Well that's it for the changes. Can I have the high-res render this afternoon? Why not?
A: As soon as these changes are done, it's about a 24 hour process to get you the high-res render. So we'll be able to provide this to you either by close of business tomorrow or the next morning. The high-res render is about 16 times the size of the WIP renders we've been sending you which is why it takes a bit longer.
Here's a rare one:
Q: Why will it take this long? I've been using Sketchup for 5 years and it's pretty quick.
Q: My son has 3d Studio Max and he says he can make a house in a day.
Q: So do you just extrude the plans or what?
A: In order to make the final image look as good as it can, we usually model the building from scratch, paying attention to details such as not having things go through each other - which is fine in the concept stage but not for high-quality stuff. The difference between a simple Sketchup model and the finished product we make here, is like the difference between a sketch of a building and the working drawings. We need to ensure finishes are correct and so on.
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