Missing Vray files after installation

[gadzooks]

After installing Vray 5 update 1.3 when I left click in max to bring up Vray properties I get all these missing vray files (See Attached Image)? What gives? Have uninstalled and reinstalled several times but same thing occurs. Any Ideas as to why?

[nikoleta.garkova]

Hey gadzooks,

Check this forum post for some guidance on how to handle this, it is likely the same issue. Do let us know if the proposed solution worked!