Anima Scanning Services

[eric_klein1]

Are custom scanning services still provided?

I'm trying to find a contact but have been unsuccessful. All replies through Chaos Support have not come back.

https://secure.axyz-design.com/en/scanning-services

Thank you!

[albert_alomar]

Hello eric_klein1,

I'm sorry to hear that you are having problems to ask about this topic on the Chaos Help Center.

Could you please tell me the IDs of the tickets you have opened? I will take a look at them to understand what happened and make sure they are properly handled to the right teams.

Thanks in advance for your collaboration.

[eric_klein1]

Apologies, what I'd really appreciate is any information about how to contact and book scanning services for Anima! I've been at this for over a week and I have to say it's pretty strange. Does this service exist?

[albert_alomar]

Hi eric_klein1,

Yes, absolutely, I confirm this service exists and currently available. However, as this is a bespoke service, we need to know more details about the 4D models you want to create in order to provide more details about how the process works and how much it costs.

We understand that you would prefer to discuss these issues more comfortably in a private conversation, that is why we have asked you to provide us with the IDs of the tickets you have opened to discuss this issue, so that we can continue the conversation there.

If you prefer to create a new ticket, please, feel free to do it using the following link:

• https://support.chaos.com/hc/en-us/r...21=animaall_v3

[eric_klein1]

OK I've "created a ticket"....I guess before I "filled out a sales form" https://www.chaos.com/contact-us/sales/form

Your Ticket Number is 353075.

[albert_alomar]

Thanks eric_klein1

We confirm the ticket was received and answered. Could you please confirm if you received the answer?

[eric_klein1]

Yes! Thank you...is it OK to post the info here? It seems it's a bit protected, but it could be helpful to others....

[eric_klein1]

https://www.the4dscanner.com/