Keep getting this message when trying to start ensacpe in revit

[kaitlyn_elder]

I've already updated my GPU and reinsatlled revit and enscape 2 times and nothing is working I cant even send my logs to Chaos and dont have a folder or file for logs in my pc documents finder. What should I do?

[Zahari.Ivanov]

Hello kaitlyn_elder

Thank you for your question! This error could be caused by a number of things and we would like to review the logs first, before making any recommendations.
To find the logs, could you please go into %localappdata%\Enscape\Logs , then zip the folders it contains and use the contact form to upload them there? Please also mention the forum post in the description.

Thank you in advance!

[adam_fairclough]

I've already updated my GPU and reinsatlled revit and enscape 2 times and nothing is working I cant even send my logs to Chaos and dont have a folder or file for logs in my pc documents finder. What should I do?

I think the nvidia driver has broken part of windows

Install these 2 Microsoft vc 2015-2022 redistributable files

https://aka.ms/vs/17/release/vc_redist.x64.exe

https://aka.ms/vs/17/release/vc_redist.x86.exe

That will fix it