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  • "We have encountered errors while trying to render

    Does somebody know how to solve this error...

    "We have encountered errors while trying to render. Please check the error log for more details"

    It happens when i try to render...

  • #2
    Did you check the error log? Usually is a missing material or problem with the lights, but could be anything else. Please check the error.

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    • #3
      thanks fpedrogo, but how can y check the error log, where is it???

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      • #4
        Hi Georgie.
        You can find the error log here : C:\ProgramData/ASGVIS/VfS/

        Also here is a useful link to understand the error log
        http://www.chaosgroup.com/forums/vbu...rror-Log/page4

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        • #5
          Ufff, i tried hard to understand what does those codes means, but they ar too abstract for my little architect head.
          I couldn´t figured out what was the error about or amybe im not reading the correct files (vfs_stderr.txt) (current_skp.xml) at the folder you indicate me.

          Thanks a lot, nice try.

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          • #6
            "we have encountered errors(s) while trying to render, please check the error log for more details"

            Hi, it´s me again, above, the error message i get when i try to render. I have already try with new models and no vray materials but the error continues.
            I also uninstall and install the program with the plugin twice but nothing, the problem is still there.
            I beg someone to help me at this point cause I dont know what to do and I have to finish a work.

            Thanks,

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            • #7
              I think it's better that you make a support ticket.

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              • #8
                Yes, our support team does not do support via the forums. You must make a support ticket if you want technical support.
                Best regards,
                Devin Kendig
                Developer

                Chaos Group

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                • #9
                  same me i experience this problem error log, lots of time when i have light material in vray T_T

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                  • #10
                    Send us a support ticket and include the error log, V-Ray version, SU version, OS information and also the scene file.

                    Best

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