Slow translation times

[snivlem]

Hi there,

It seems that even though some layers are hidden, the objects withint the hidden layers are still being translated? If this is the case is it possible to stop?

I have a huge detailed facade, which I'm trying to hide it to "speed up" for test renders it seems the translation time is the same as when the object is on?

Kind Regards,

[snivlem]

My mistake, it seems there is something corrupt in my scene, is there a place I can send in a file for debugging?

[dkendig]

Yes, but it depends on which version you are using. If you're using the 1.6 beta, then it needs to go to our bug tracker: vfswip@chaosgroup.com, otherwise it needs to go to our support team: vraysketchup@chaosgroup.com. Please be sure to include as much info as possible:

• BUILD VERSION!!!!
• Operating system (xp 32-bit, vista-64bit, Mac OS X 10.6, etc)
• SketchUp Version (Help->About SketchUp)
• A description of the bug
• Step by step description of how to reproduce the bug
• Any screen shots or images that would help demonstrate or explain the bug
• Any example scene files that could be used to diagnose the issue
• A copy of your V-Ray for SketchUp Error log (C:\ProgramData\ASGVIS\VfS\vfs_stderr.txt or C:\Documents and Settings\All Users\Application Data\ASGVIS\VfS\vfs_stderr.txt)
• Error messages (if any) that appear in the Ruby Console when the bug occurs
• (You must have the SketchUp Ruby console open prior to the bug occurring to see these error messages)