Vray 3.0 free Update?

[r5Cst3h9n]

Hi,
today I saw that there will be a new Version of Vray soon. I also noticed that it's possible for customers who purchased Vray at the 04. August or later to upgrade for free.
Now I'm a little bit frustrated, because i bought Vray at the 17.07.2013 and so I'm just a few days away from the free update.
Are there any possibilities for me to get in touch with the free upgrade too?

Sincerely,
Christian Heynert

[vlado]

It would be best to send an email to our sales guys to sales.software@chaosgroup.com and ask.

Best regards,
Vlado

[r5Cst3h9n]

Thank you very much!
How long does it normally take them to Answer?
I wrote them a week ago and I still received no answer.

Sincerely,
Christian Heynert

[vlado]

Best to resend it again and cc me at vlado@chaosgroup.com and I'll make sure you get an answer.

Best regards,
Vlado