Hi.
I've already sent a detailed support message to you guys a week ago, but haven't heard from you, and we are getting very tired of this as it is basically making phoenix useless for us.
The issue described in the message through the technical support feature was this:
We've been using Phoenix FD for our vessels in ocean animations for a couple of years now, and recently upgraded our machines from max 2014 to 2017, and upgraded phoenix and vray as well. Phoenix went from 3.00.01 to 3.04.00, but we have a big issue with this newer version where the ocean subdivs don't do as much, yet make the horizon terribly noisy, and makes it use much more system RAM, to the point where it's impossible to go as high as we used to. Look here for a comparison:
https://imgur.com/a/Q8hOW
Has this been fixed already in some version? Are we the only ones getting this result?
Here's a summary of some more tests I did:
3ds max 2014
Build 3.00.01 (official) (September 13 2016)
PHX sim box made in 3.00.01
ocean subdivs 12
render window memory used: P:21000M V:22000M
system memory used: 30GB
(Looks good, and uses little RAM)
3ds max 2017
Build 3.04.00 (patch) (June 09 2017)
PHX sim box made in 3.00.01
ocean subdivs 8
render window memory used: P:32000MB V:73000MB
system memory used: ~55-60GB
(Looks bad, and uses too much RAM)
3ds max 2017
Build 3.04.00 (patch) (June 09 2017)
PHX sim box made in 3.04.00
ocean subdivs 5
render window memory used: P:28000MB V:32000MB
system memory used: 32,5GB
(Looks very bad, and uses OK amount RAM)
3ds max 2017
Build 3.04.00 (patch) (June 09 2017)
PHX sim box made in 3.04.00
ocean subdivs 8
render window memory used: P:41000MB V:44000MB
system memory used: 80,2GB
(Looks bad, and uses too much RAM)
Thanks.
I've already sent a detailed support message to you guys a week ago, but haven't heard from you, and we are getting very tired of this as it is basically making phoenix useless for us.
The issue described in the message through the technical support feature was this:
We've been using Phoenix FD for our vessels in ocean animations for a couple of years now, and recently upgraded our machines from max 2014 to 2017, and upgraded phoenix and vray as well. Phoenix went from 3.00.01 to 3.04.00, but we have a big issue with this newer version where the ocean subdivs don't do as much, yet make the horizon terribly noisy, and makes it use much more system RAM, to the point where it's impossible to go as high as we used to. Look here for a comparison:
https://imgur.com/a/Q8hOW
Has this been fixed already in some version? Are we the only ones getting this result?
Here's a summary of some more tests I did:
3ds max 2014
Build 3.00.01 (official) (September 13 2016)
PHX sim box made in 3.00.01
ocean subdivs 12
render window memory used: P:21000M V:22000M
system memory used: 30GB
(Looks good, and uses little RAM)
3ds max 2017
Build 3.04.00 (patch) (June 09 2017)
PHX sim box made in 3.00.01
ocean subdivs 8
render window memory used: P:32000MB V:73000MB
system memory used: ~55-60GB
(Looks bad, and uses too much RAM)
3ds max 2017
Build 3.04.00 (patch) (June 09 2017)
PHX sim box made in 3.04.00
ocean subdivs 5
render window memory used: P:28000MB V:32000MB
system memory used: 32,5GB
(Looks very bad, and uses OK amount RAM)
3ds max 2017
Build 3.04.00 (patch) (June 09 2017)
PHX sim box made in 3.04.00
ocean subdivs 8
render window memory used: P:41000MB V:44000MB
system memory used: 80,2GB
(Looks bad, and uses too much RAM)
Thanks.
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