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NO SKY to see in the rendering result?

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  • #16
    Hi Peter,
    thanks, that helps first, hope the Laubwerk update comes soon.
    Another topic: sometimes the rendering does not start again; the following message appears:
    Could not obtain a license (-96): The ChaosGroup License Server could not be reached.
    Then Sketchup must be stopped and restarted to a new session.
    An idea? Is this possibly related to online registration (dongle better?)? An idea?
    Kind regards
    Al

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    • #17
      Hello,

      This error usually indicates that you are connected to the Online License Server (OLS) but there are no available licenses.
      To see which computers are using your licenses at the current moment, simply open the License Server V-Ray for SketchUp page http://localhost:30304/#/bundle/vray30sketchup (or through SketchUp itself: Extensions > V-Ray > Help > License > License Server).
      Once there, click on the "Engaged" number indicator to reveal the additional info.

      Should you require further assistance, send an email at support@chaosgroup.com

      Kind regards,
      Peter
      Peter Chaushev
      V-Ray for SketchUp | V-Ray for Rhino | Product Owner
      www.chaos.com

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      • #18
        Hello, Peter,
        Thank you for your answer, but I don't care much about the License Server page or do I know if everything is okay? It seems like everything's okay, doesn't it? Attached a picture.
        Nevertheless, there is always this problem.
        Kind regards Al
        Attached Files

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        • #19
          Everything appears to be in order in the screenshot you shared. I assume the IP of the machine engaging the licenses is your own (click the numbers under "Engaged" to display more info). To rule out whether your problem might be due to loss of connection to the License Server, please borrow your licenses for offline use and let me know whether the problem still occurs.

          For further assistance it would be best to email at support@chaosgroup.com as further troubleshooting in this forum thread might inadvertently expose personal information.

          Kind regards,
          Peter
          Peter Chaushev
          V-Ray for SketchUp | V-Ray for Rhino | Product Owner
          www.chaos.com

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