Announcement

Collapse
No announcement yet.

How to post topic in Bugs?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • How to post topic in Bugs?

    Hello. I can't find the buton for new topic.
    Do I have to do someting?
    Thank you for your help,

  • #2
    +1 for that. I can only post in public

    Comment


    • #3
      Post a request mail to forums@chaosgroup.com, they will open your acount, if you have vray licence..

      Comment


      • #4
        Tank you. I have done It !

        Comment


        • #5

          Hello, I sent two emails to this address, but I have never received a reply. Can an administator contact me please. Thank you very much.

          Comment


          • #6
            Hello,

            Please write to sales@chaosgroup.com in order to receive forum posting rights. Send us your username in order to give you full posting rights.
            Last edited by nikolay.simeonov; 02-03-2018, 03:26 AM.
            Nikolay Simeonov

            Technical Support Representative
            support@chaosgroup.com

            Chaos Group

            Comment


            • #7
              Originally posted by kenancakir View Post
              Post a request mail to forums@chaosgroup.com, they will open your acount, if you have vray licence..
              Hello, kenancakir ,
              forums@chaosgroup.com is not one of our promoted official communication channels. Please use support@chaosgroup.com or sales@chaosgroup.com instead.
              Are you able to recall where you have seen that email address being mentioned?

              Originally posted by sakuraya View Post
              Hello, I sent two emails to this address, but I have never received a reply. Can an administator contact me please. Thank you very much.
              Hello, Sakuraya,
              Please note that as per our policy only commercial customers have posting rights and can view attachments.
              We were not able to find a valid license associated with the email you have used for your forum registration. As my colleague from Support already mentioned, if you do have a valid commercial license, please send an email at sales@chaosgroup.com with your username for the download section of our website (https://download.chaosgroup.com).
              Apologies for any confusion caused!

              Kind regards,
              Peter
              Peter Chaushev
              V-Ray for SketchUp | V-Ray for Rhino | Product Owner
              www.chaos.com

              Comment


              • #8
                Hello. Yes it was on
                25 f?vr. (Il y a 5 jours) and 27 f?vr. (Il y a 3 jours)

                Originally posted by Peter.Chaushev View Post
                Hello, kenancakir ,
                forums@chaosgroup.com is not one of our promoted official communication channels. Please use support@chaosgroup.com or sales@chaosgroup.com instead.
                Are you able to recall where you have seen that email address being mentioned?



                Hello, Sakuraya,
                Please note that as per our policy only commercial customers have posting rights and can view attachments.
                We were not able to find a valid license associated with the email you have used for your forum registration. As my colleague from Support already mentioned, if you do have a valid commercial license, please send an email at sales@chaosgroup.com with your username for the download section of our website (https://download.chaosgroup.com).
                Apologies for any confusion caused!

                Kind regards,
                Peter
                Hello. Yes it was on
                25 f?vr. (Il y a 5 jours) and 27 f?vr. (Il y a 3 jours)

                Comment


                • #9
                  I didn't remember the exact email adress and i look into my archive folder, there was an acount confirmation email from chaos group forums, and i thought that was it..

                  Comment


                  • #10
                    I have sent a mail to sales with my licencied account name.
                    Thank you

                    Originally posted by Peter.Chaushev View Post
                    Hello, Sakuraya,
                    Please note that as per our policy only commercial customers have posting rights and can view attachments.
                    We were not able to find a valid license associated with the email you have used for your forum registration. As my colleague from Support already mentioned, if you do have a valid commercial license, please send an email at sales@chaosgroup.com with your username for the download section of our website (https://download.chaosgroup.com).
                    Apologies for any confusion caused!

                    Kind regards,
                    Peter

                    Comment

                    Working...
                    X