New to CG forum. Cannot post in PhoenixFD section

[Twist]

Hello. How can I post to the PhoenixFD General or Problems sections?

Wrote Chaos Group 4 days ago about it and haven't heard back.

Thanks

[Svetlozar Draganov]

It was Easter last 4 days and most of the employees weren't at the office during that time.
I'll see if I can find your request and bump its priority. A ticket number would be very helpful in this case.

[Svetlozar Draganov]

I can't find the request unfortunately. Please let me know the ticket number if access is not yet provided.