Sketchup 2018 Crashes when clicking on asset editor

[hienhgw]

georgi.georgiev

Hello,

I have the same issue as everyone on this thread. After multiple resets and uninstalling some plug-ins, Vray worked again. However, it is unstable; there's no knowing if it will work again the next time. Do you recommend re-installation for both SketchUp and VRay?

[Peter.Chaushev]

Hello,

Please check your forum message inbox. I've sent you a temporary solution which should work fine until v3.60.03 is released.

Kind regards,
Peter

[syd44]

Hi!,
Unfortunatelly I have the same problem. Sketchup crashes everytime I click on the asset editor button or render button. Is there any working solution?

[Beryl]

@georgi.georgiev

Hello,

Exactly same problem here! Using Vray trial 36002 + sketchup 2018 + Win 10 *64, and sketchup crashes everytime when clicking on asset editor or render. Everything was fine a day before.

1. Tried uninstall/reinstall both sketchup and Vray several times (even uninstall the Chaos License Server and Vray Swarm);
2. Being sure I have Microsoft Visual C++ 2010 Redistributable Packages *64 on this PC;
3. Already stopped all other extensions for sketchup except Vray;
4. Account profiles(name, paths, etc.) are all in English;
5. All above checked with sketchup closed and immediate restart.

What else could help in this case? Thank you!

[Beryl]

georgi.georgiev

Thank you so much! Such an easy and useful solution! Thank you for your answer!

[ALaw]

@georgi.georgiev this worked for me too, thank you.

[gparadis]

@georgi.georgiev It worked for me too. Awesome !

[cjanrodolf]

Hi, i have the same problem. Can you send me a private message on solving this problem @georgi.georgiev

[vipula]

Even I'm facing the same problem !!!! I have Microsoft Visual C++ 2012 and 2013 Redistributable Package x64 installed what do I do ??

[georgi.georgiev]

vipula Could please refer to my previous post (05-06-2018, 12:56 PM)? If that does not resolve the issue, please contact us at support@chaosgroup.com

[vipula]

hallo, georgi.georgiev i tried the solution of previous post (5-6-1 , infact it started showing error of ruby , hence i reinstalled vray but no use, it still crashes i installed 2017 Microsoft visual c++ (x64) packange i did not find any difference , It still crashes . Please help !!!!

[georgi.georgiev]

vipula Please follow up on the private message I have sent you.

[pratik89]

I have the same problem. I just recently installed Sketchup 2018 pro and Vray 36002 it was just my first time trying to use it. Everything was working fine until I closed Sketchup and opened it again. And now it crashes every time I try to open Vray editor. I do Microsoft Visual C++ 2010 Redistributable Package x64 installed

[georgi.georgiev]

This has been resolved in the latest V-Ray for SketchUp update (3.60.03) and should not be re-occurring.

[Kumutha Priyadharsini]

Hi, I recently installed sketchup pro 2017 and v-ray 3.4 in my system. The sketchup is working fine but when i tried to open the asset editor or press render sketchup crashes and bugsplat comes. My system has microsoft visual redistributable C++ 2015 (x64). I also tried to download the init.zip file and pasted in the given location yet it crashes. Please help me out of it. Thanks in adavnce