Error rendering whit CPU and hibryd rendering

[mauriciotoo]

Hi, i’m new in this fórum.

I have installed “Rhino 6” and “VRay 3.6 (for Rhino)” in two computers; the first computer haves the next specifications:

AMD Phenom II x6
NVIDIA GTX 1030 (2GB GDDR5)
16 GB RAM DDR3
128 GB Crucial SSD
Windows 10 1803

The another computer haves the next configuration

AMD Threadripper 1950X
NVIDIA GTX 1080 Ti (11GB GDDR5)
16 GB RAM DDR4
521 GB Kingstoon SSD
Windows 10 1803

The first computer (AMD Phenom) runs perfectly Rhino 6 and renders with Vray 3.6 perfectly using CPU and GPU and hybrid rendering, but the second computer (AMD Threadripper 1950X) work in Rhino perfectly, but only render when i use GPU, if I try use hybrid rendering or CPU rendering the computer freezes and I need rebbot for continue working, this is a big trouble I need continue working in Windows 10 cause there is not drivers for Windows 7 (I worked perfectly with previous versions of Rhino and VRay) this computer is so expensive, and my boss it´s annoyng me, because I am not working.

[georgi.georgiev]

Hi,

Could we arrange a TeamViewer session so we can investigate this in detail and provide you with live assistance? If this is alright, please email at support@chaosgroup.com and advise when it would be a convenient time and day for you to set up the meeting. Please reference this forum thread as well.

[uclajsm]

Hi i am new in this forum, I am using sketchup 2018 with vray 3.6. i have an i7 6700k cpu and an nvidia 1070 gpu.

Now the problem is when i try to do the hybrid render sketchup and vray just shuts down. Sometimes it renders (1 in a million times). Settings are at default. At first i thought it was the materials in my model so i replaced every material with just sketchup colors and it still shuts down when i hybrid render. Though when i use only gpu or cpu it renders. Is there sometime am not doing right that prevents me from using hybrid render? Please help me.

[ivaylocg]

Hello,

Does Sketchup crash with Bugsplat or other error? Can you send a screenshot of what happens after the crash? Also, does the same problem happen with any scene you try to render or a specific one?

If possible, we can schedule a Teamviewer session, so I can connect and take a better look at the system. You can send me a message on the forums or email support@chaosgroup.com, so we can arrange this.