Candle flame wrong shape in Phoenix

[marius_tipa]

Hi
I have tried to set up a Candle simulation with Phoenix last version and 3D S Max. In viewport the flame looks fine but in render seems to be chopped in the upper part. Why?
Thank you all!

[michael_elliott]

Hi there, have you managed to solve this issue?
This is precisely what keeps happening to me too. I've tried all sorts but cannot get the flame to not cut off.
Many thanks in advance,
Michael

[Joelaff]

I would post this in the Phoenix subforum. They are very responsive there.

i assume your simulator container extends beyond the cutoff line?

[marius_tipa]

Hi there, have you managed to solve this issue?
This is precisely what keeps happening to me too. I've tried all sorts but cannot get the flame to not cut off.
Many thanks in advance,
Michael

Hi, yes I did. I can see that in the V-Ray update (V-Ray 6, update 1.1 ) they have solved this.

[marius_tipa]

I would post this in the Phoenix subforum. They are very responsive there.

i assume your simulator container extends beyond the cutoff line?

Hi it is solved thank you.

This is made with the default settings https://www.youtube.com/watch?v=nGXRPQPuJ94