Cosmos assets issues

[mruiz79]

Hi. So I just had to do a clean install of windows, already installed everything but I have one issue:

In a project that I have already started, with Cosmos assets, the assets just shows as blocks, is there an easy way to fix that?

Thanks!

[hristo_chakarov]

Hey there,

Which software are you using (Max, Sketchup, ...)?

[mruiz79]

3dsmax, everything with the latest updates.

[kalina.maneva]

Hi mruiz79,

I assume you use V-Ray (and not Corona) in this case, and that the problem appears only in the view port of 3ds Max (and not in the final render).
If that is the case, then, select a Cosmos asset in the scene and go to the Modify tab, in section "Proxy params" make sure that "Preview type" is set to "preview from file".
Let us know of the problem persists.

[mruiz79]

thanks!! but actually is the issue is bc of reinstalling windows all the external references from CHAOS were lost/disconnected, I tried to download the items and relink the references but for some reason it didn't work, but well, I can live with that. But the next time that I have to do a clean install on windows, what should I do so this doesn't happen again?