Internal Server Error... Need Help

[UbiGuy]

Hi!

We are working to make Cosmos up and running. But so far no lock. The IT department said all proper ports have been open. But we need help no finish. What should we try? Thank you in advance.


I can see Cosmos Content in the browser when using none as proxy Setting.



But if I try to login or download anything I got this error in the webpage.




Her is what the log show:

{"severity":"info","time":"2024-04-22T07:43:01.168-0400","message":"syncing tags"}
{"severity":"info","time":"2024-04-22T07:43:01.509-0400","message":"[core] [Channel Home SubChannel #2] Subchannel Connectivity change to CONNECTING","component":"grpc-server"}
{"severity":"info","time":"2024-04-22T07:43:01.509-0400","message":"[core] [Channel Home SubChannel #2] Subchannel picks a new address "cosmos.chaos.com:443" to connect","component":"grpc-server"}
{"severity":"info","time":"2024-04-22T07:43:01.509-0400","message":"[core] pickfirstBalancer: UpdateSubConnState: 0xc00058fb30, {CONNECTING <nil>}","component":"grpc-server"}
{"severity":"info","time":"2024-04-22T07:43:01.509-0400","message":"[core] [Channel #1] Channel Connectivity change to CONNECTING","component":"grpc-server"}
{"severity":"info","time":"2024-04-22T07:43:01.623-0400","message":"[core] [Channel Home SubChannel #2] Subchannel Connectivity change to READY","component":"grpc-server"}
{"severity":"info","time":"2024-04-22T07:43:01.623-0400","message":"[core] pickfirstBalancer: UpdateSubConnState: 0xc00058fb30, {READY <nil>}","component":"grpc-server"}
{"severity":"info","time":"2024-04-22T07:43:01.623-0400","message":"[core] [Channel #1] Channel Connectivity change to READY","component":"grpc-server"}
{"severity":"info","time":"2024-04-22T08:43:01.187-0400","message":"syncing tags"}
{"severity":"error","time":"2024-04-22T09:21:20.153-0400","message":"couldn't trigger ULA login","error":"failed to construct auth code URL: failed to initialize OAuth2 config: failed to initialize OIDC Provider: Get "https://api.chaos.com/services/oauth2/oidc/.well-known/openid-configuration": ReferenceError: 'isPlainHostName' is not defined","stacktrace":"git.chaosgroup.com/galaxy/content-browser/service/server/api/restapi.UserInfoHandler.func1\n\tC:/gitlab/builds/X22fX61E/0/galaxy/content-browser/service/server/api/restapi/auth.go:207\ngit.chaosgroup.com/galaxy/content-browser/service/server/api/restapi.UserInfoHandler.func3\n\tC:/gitlab/builds/X22fX61E/0/galaxy/content-browser/service/server/api/restapi/auth.go:272\nnet/http.HandlerFunc.ServeHTTP\n\tC:/Program Files/Go/src/net/http/server.go:2109\ngithub.com/gorilla/mux.(*Router).ServeHTTP\n\tC:/gitlab/builds/X22fX61E/0/galaxy/content-browser/vendor/github.com/gorilla/mux/mux.go:210\ngolang.org/x/net/http2/h2c.h2cHandler.ServeHTTP\n\tC:/gitlab/builds/X22fX61E/0/galaxy/content-browser/vendor/golang.org/x/net/http2/h2c/h2c.go:125\nnet/http.serverHandler.ServeHTTP\n\tC:/Program Files/Go/src/net/http/server.go:2947\nnet/http.initALPNRequest.ServeHTTP\n\tC:/Program Files/Go/src/net/http/server.go:3556\nnet/http.(*http2serverConn).runHandler\n\tC:/Program Files/Go/src/net/http/h2_bundle.go:5910"}
{"severity":"error","time":"2024-04-22T09:21:21.265-0400","message":"couldn't trigger ULA login","error":"failed to construct auth code URL: failed to initialize OAuth2 config: failed to initialize OIDC Provider: Get "https://api.chaos.com/services/oauth2/oidc/.well-known/openid-configuration": ReferenceError: 'isPlainHostName' is not defined","stacktrace":"git.chaosgroup.com/galaxy/content-browser/service/server/api/restapi.UserInfoHandler.func1\n\tC:/gitlab/builds/X22fX61E/0/galaxy/content-browser/service/server/api/restapi/auth.go:207\ngit.chaosgroup.com/galaxy/content-browser/service/server/api/restapi.UserInfoHandler.func3\n\tC:/gitlab/builds/X22fX61E/0/galaxy/content-browser/service/server/api/restapi/auth.go:272\nnet/http.HandlerFunc.ServeHTTP\n\tC:/Program Files/Go/src/net/http/server.go:2109\ngithub.com/gorilla/mux.(*Router).ServeHTTP\n\tC:/gitlab/builds/X22fX61E/0/galaxy/content-browser/vendor/github.com/gorilla/mux/mux.go:210\ngolang.org/x/net/http2/h2c.h2cHandler.ServeHTTP\n\tC:/gitlab/builds/X22fX61E/0/galaxy/content-browser/vendor/golang.org/x/net/http2/h2c/h2c.go:125\nnet/http.serverHandler.ServeHTTP\n\tC:/Program Files/Go/src/net/http/server.go:2947\nnet/http.(*conn).serve\n\tC:/Program Files/Go/src/net/http/server.go:1991"}

[hristo_chakarov]

Hey UbiGuy,

Can you please try killing the Chaos Unified Login processes and try to Sign in to Cosmos again?

[UbiGuy]

Thank you It work. Can we uninstall Chaos Unified loging or turn it off without issue?

[hristo_chakarov]

Yes. Go to Add/Remove Programs and uninstall it: