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  • cannot log in

    Hi,

    After I click sign in, it becomes like the screen shoot, how can I sign in?
    Attached Files
    Best regards,
    Jackie Teh
    --

    3ds Max 2023, V-Ray 7 Hotfix 1 [7.00.05 build 32872]
    AMD Ryzen 9 7950X 16-Core Processor@4.50 GHz | 64GB RAM | Nvidia RTX 4090
    Website: https://www.sporadicstudio.com
    Email: info@sporadicstudio.com
    YouTube: https://www.youtube.com/c/SporadicStudio

  • #2
    Check in task manager to find - i think this buff about your computer

    ________
    hiim ducking from san go

    Comment


    • #3
      Originally posted by khosango View Post
      Check in task manager to find - i think this buff about your computer

      ________
      hiim ducking from san go
      Hi,

      Thank you for your reply. May I know check in task manager to find what?
      Best regards,
      Jackie Teh
      --

      3ds Max 2023, V-Ray 7 Hotfix 1 [7.00.05 build 32872]
      AMD Ryzen 9 7950X 16-Core Processor@4.50 GHz | 64GB RAM | Nvidia RTX 4090
      Website: https://www.sporadicstudio.com
      Email: info@sporadicstudio.com
      YouTube: https://www.youtube.com/c/SporadicStudio

      Comment


      • #4
        Hi Jackie,

        Is there a chance that something in your network is preventing access to chaosgroup.com subdomains or it needs to be specifically whitelisted?

        Regards,
        Mihail

        Comment


        • #5
          Originally posted by mihail.sergeev View Post
          Hi Jackie,

          Is there a chance that something in your network is preventing access to chaosgroup.com subdomains or it needs to be specifically whitelisted?

          Regards,
          Mihail
          How can i do whitelisted? could you please give me some guide, i am using window 10

          I wonder why vray is running smooth, are vray and cosmos not in the same chaosgroup.com?
          Best regards,
          Jackie Teh
          --

          3ds Max 2023, V-Ray 7 Hotfix 1 [7.00.05 build 32872]
          AMD Ryzen 9 7950X 16-Core Processor@4.50 GHz | 64GB RAM | Nvidia RTX 4090
          Website: https://www.sporadicstudio.com
          Email: info@sporadicstudio.com
          YouTube: https://www.youtube.com/c/SporadicStudio

          Comment


          • #6
            Hi Jackie,

            If the issue still persists, please send the details to support@chaosgroup.com and we'll take a look.

            Regards,
            Mihail

            Comment

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