Error downloading asset

[kellyctv]

I'm trying to download some people assets and about half of them won't download. Any suggestions?

[hristo_chakarov]

Hello,

Do you experience issues w/ random assets, or with specific ones? Which ones, except the one from the screenshot?

Can you please share your V-Ray/Corona and Cosmos versions?

[kellyctv]

I'm using Vray 6, update 2.1 for 3ds Max 2023.3.3. It appears to just be the people assets, I haven't had an issue yet with any other category. It does appear to be somewhat random, it looks like if I filter by date and I I have better luck with older assets, but again it's hit or miss. Here is a screen shot of the top of the "sitting people" assets, I tried to download every asset there and I highlighted the ones that would not download, As a side note, this same files fail on two different computers, my desktop and my laptop. I also know that I have downloaded a few of these assets in the past without trouble.

[hristo_chakarov]

Can you please share in which country are you located? You can send me a PM (Private Message) if you don’t want to share this publicly.

Thanks!