Getting blank Cosmos

[meir_tsafri]

Hi! Everyone
Lately, when I try to open Cosmos I get a blank page.
See attachment
Please!!! need help

[kalina.maneva]

Hi meir_tsafri,

Pleas, make sure to update to the latest V-Ray for Rhino version, if you haven't done it already.

If the problem persists, then send a ticket to our support team on this link and make sure to attach the cb.log (by default it is in C:\Program Files\Common Files\ChaosGroup\ChaosCosmos)

If you wait for a while (say 20-30secs) does the Cosmos Browser finally load ?

Regards,

[meir_tsafri]

Thank you Kalina Maneva

[meir_tsafri]

Hi! Kalina Maneva
I sent a question to your support team and I am still waiting for answer

[meir_tsafri]

Trying all options. Doesn't work

[meir_tsafri]

Thanks for V-Ray team and especially for Borislav Stefanov. He fixed it in a second
Great job