Only White Screen Here

[assisrc]

I installed the update of the last vray and Cosmos gave a white screen.

uninstalled everything, erased all chaos folders and reinstalled everything again and: white screen again.

my system:
Imac Pro 2,3 GHz Intel Xeon W 18-Core
256 GB
Radeon Pro Vega 64X 16 GB
BigSur 11.5.2 (20G95)

Can you help me?
I thank you in advance

[nikoleta.garkova]

Hey assisrc,

Sorry to hear you're having such issues.

Can you forward us the cb.log file so we can inspect for any errors or warning printed? You can find it in the following place: ~/Library/ChaosGroup/ChaosCosmos

You can either attach it here or send it via our contact form, just make sure to mention this thread or my name in the subject. Thanks!

[assisrc]

Really Thanks Nikoleta, but in my MacOS didn't have this file cb.log

[nikoleta.garkova]

Hey assisrc,

My mistake, should be in ~/Library/ChaosGroup/ChaosCosmos (I've corrected the original forum post as well). Do forward it when you find it. Thanks!

[assisrc]

sorry, I searched my entire system, hidden files too...
simply this file cb.log does not exist on my HD!

[assisrc]

problem solved. The CCBSERVICE service wasn't running... I don't know if MacOS disabled it - but I ran it manually and it worked!