Downloading stops

[paulina_tracz]

Hi,

I have a problem with downloading things from Chaos Cosmos. When I try to download sometinh it always stops around 90%. What can I do to solve this problem?

Thanks
Paulina

[hristo_chakarov]

Hey Paulina,

Any chance that you're on a Mac M1 and using the latest Cosmos version?

[paulina_tracz]

Hey,

unfortunately no. I'm working on PC and I'm using the latest versions of V-Ray and Cosmos. Nothing changed after all that time, I still can't download assets from Cosmos, it stops at random %.

[paulina_tracz]

hristo_chakarov could you help me with my problem?

[hristo_chakarov]

Hey paulina_tracz ,

Apologies for the delayed reply. In order to help you, we'll need Cosmos configuration file and log. Can you please create an issue here and attach your cb.log and config.json files, located at C:\Program files\Common files\ChaosGroup\ChaosCosmos ?