Envision - Cosmos not loading

[Macker]

Last night when testing the anima paths I hit "generate" and it automatically downloaded a load of cosmos assets.

This morning when I do the same, nothing happens.

The cosmos browser (build in to the GUI) is also empty/not displaying any content with no way of refreshing it? Not sure if this is a bug or by design as I'm so new to this.

[george_karampelas]

Hi Macker, please try the following steps:

- Close all Chaos related software, and stop the following processes: Chaos Unified Login, Cosmos Browser, License Server (there is a stop process for each in windows start entries).
- Re-enable all of them again by using the Start Chaos ULA, Cosmos Browser, License server
- Try loading up Envision again.

Lastly please make sure you can login through your Cosmos Browser properly, while in Envision UI navigate to File > Open Cosmos Browser.
Please let us know if the issue persists.

[Macker]

Would you believe a simple reboot fixed the issue?

[george_karampelas]

Would you believe a simple reboot fixed the issue?

It's because the processes were restarted. So in case you encounter it again please follow the aforementioned steps.

Best,
George