Vantage v2.6.0 Crash

[pablo_vinicius]

Hey everyone,

I just downloaded the new version of Vantage, and right from the start, I’m having an issue with crashes when trying to use the "Open scene as config only" option.

[moon_design]

I have the same problem, whether I create a new one or use the old one, the error will be the same

[pablo_vinicius]

There’s also an issue with the "vertical tilt" through LiveLink. In Max, we see the vertical tilt activated, but in Vantage, it doesn’t update.

[Luma3d]

The vertical tilt issue is happening in 2.5.2 also.

[chris_tangney]

Also crashing importing config scenes from 2.5 - Have uninstalled 2.6.0

[luckett_jason@hotmail.com]

I have an odd thing, one object is invisible, a large building in this case, always been visible before, I downgrade back and it's fine. Go figure!

[Alexander.Atanasov]

Hi all,

Thank you for reporting this and sorry for the inconvenience. We are looking into it and will release a hotfix soon. For the time being if you are using the Open scene as config only option I would suggest to downgrade to the previous 2.5.2 version until we manage to fix this.

I have an odd thing, one object is invisible, a large building in this case, always been visible before, I downgrade back and it's fine.

Can you send a scene if this only reproduces in 2.6 for us to investigate?

Best regards,
Alexander

[luckett_jason@hotmail.com]

Sure thing Alexander.Atanasov, I'll just send the building on it's own, will send in the next two hours. Hope that is enough.

Best regards,

Jason

[npg]

pablo_vinicius can you share the minidump file, please?

[pablo_vinicius]

pablo_vinicius can you share the minidump file, please?

Hi Nikola,
Here’s the file as requested.

[npg]

Thanks. We've identified the issue and prepared a fix. We plan to release a patch later this week.

[luckett_jason@hotmail.com]

Hi Alexander.Atanasov, any updates on the missing builidng problem in Vantage 2.6 & higher ? I sent the file on October 25th, I appreciate you guys are very busy with the launch on Vray 7 etc.

Many thanks for your help.

Jason

[Alexander.Atanasov]

Hi Jason,

As far as I could test the building is visible on my end regardless of version. However I think it could be a problem with opacity as I saw the material for the building was set to use VRayColor for opacity. We had a bug with the opacity that didn't work properly with texture alpha. However this shouldn't be the case in your scene and I couldn't find why it wouldn't show in 2.6 but renders fine in 2.5.2. Can you update to 2.6.1 and try on your end? Here is how it looks on my end:https://drive.google.com/file/d/1ls5...usp=drive_link

Best regards,
Alexander

[luckett_jason@hotmail.com]

Hi Alexander.Atanasov,

Yes I thought it could be the VrayColor but I kind of need that map in there just to lighten the building, I believe the other method to quickly give the building some opacity is using 0.5 visibility in the object but this doesn't work either. I also wanted to avoid using refractions unnecessarily. I can get it working with 2.5.2, I found 2.6 & 2.6.1 doesn't work.

Thanks,

[Alexander.Atanasov]

Hi Jason,

I guess you have enabled stochastic opacity in Render setup tab? Because I cannot think of anything else that may be causing this to not work. Can you record a video of the steps you are doing? As you can see from my recording it works as expected on my end with 2.6.1 .

Best regards,
Alexander