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  • Vantage loads but then vanishes....

    I am trying to run vantage on my workstation and it loads the main UI but then as it is rendering the sample scene Vantage disapears completely.
    Vantage 1.2.1
    RTX 2070 driver 462.31

    Is there a log I can look at? Or any other ideas?
    Chris Jackson
    Shiftmedia
    www.shiftmedia.sydney

  • #2
    Yes, the log is in %appdata%/Chaos Group\Vantage\debug_log.txt

    Greetings,
    Vladimir Nedev
    Vantage developer, e-mail: vladimir.nedev@chaos.com , for licensing problems please contact : chaos.com/help

    Comment


    • #3
      Thanks Vladimir.
      Nothing looks out of place in the log and I have attached it below if you can have a look?
      Attached Files
      Chris Jackson
      Shiftmedia
      www.shiftmedia.sydney

      Comment


      • #4
        Indeed, there are no serious errors in the log. Except for those from an old Cosmos beta version. Vantage initialization didn't finish because there is no line with the text "Total initialization time".

        - Could you try removing Cosmos Beta (instructions below) and reinstalling Vantage (this will install the official Cosmos) so that we can rule out some weird crash being caused by it? (Not likely, but lets rule it out)
        - Is there a dump file with matching file date in %TEMP%/Vantage_*.dmp ?
        - Is it possible that an antivirus killed vantage.exe because it didn't like it?

        Copied from Cosmos Beta forum:

        Here's how to remove Cosmos beta browser and content:
        1) Uninstall the existing Chaos Cosmos Browser program. On Windows, go to Add or Remove Programs, find Chaos Content Browser and click on Uninstall.
        2) Remove any files from previous installations by deleting these directories (if they exist):
        C:\Program Files\Chaos Group\Content
        C:\Program Files\Common Files\ChaosGroup\Content
        C:\Users\<YourUserName>\Documents\Chaos Cosmos
        Nikola Goranov
        Chaos Developer

        Comment


        • #5
          Thanks Nikola.
          There is no dump file in the temp directory.

          Removing the cosmos beta browser and content has fixed the issue.

          Thanks for your help!
          Chris Jackson
          Shiftmedia
          www.shiftmedia.sydney

          Comment


          • #6
            I don't have any cosmos and the same popup and vanish. Fresh install.
            Attached Files
            I just can't seem to trust myself
            So what chance does that leave, for anyone else?
            ---------------------------------------------------------
            CG Artist

            Comment


            • #7
              Originally posted by Paul Oblomov View Post
              I don't have any cosmos and the same popup and vanish. Fresh install.
              Can you show us the popup ? I don't think the original post mentions any popup ?

              Greetings,
              Vladimir Nedev
              Vantage developer, e-mail: vladimir.nedev@chaos.com , for licensing problems please contact : chaos.com/help

              Comment


              • #8
                Originally posted by Paul Oblomov View Post
                I don't have any cosmos and the same popup and vanish. Fresh install.
                Your log looks very similar to the one in the original post.
                Are you sure you didn't install the Cosmos beta at some point and it's still on your system ?
                Nikola's post contains information how to clean it up.

                Greetings,
                Vladimir Nedev
                Vantage developer, e-mail: vladimir.nedev@chaos.com , for licensing problems please contact : chaos.com/help

                Comment


                • #9
                  By popup I mean vantage gui shows up and then vanishes. And no cosmos installed ever, coz I don't need it

                  edit

                  Oh. I have it installed. OMG.

                  edit

                  works now. sorry.
                  I just can't seem to trust myself
                  So what chance does that leave, for anyone else?
                  ---------------------------------------------------------
                  CG Artist

                  Comment


                  • #10
                    The log file shows that an old Beta version of Cosmos is installed (2020.11.26). It requires manual steps to be removed: https://forums.chaosgroup.com/forum/...re#post1103839
                    From then on just install normally and Cosmos can even update itself while running in Max/Vantage/etc
                    Nikola Goranov
                    Chaos Developer

                    Comment

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